![[Zurich 05] Top 500 Insurance Provider | Logo](http://images.ctfassets.net/xooissnm36jt/4XQcFqW15CK3weGCp2xOvZ/5a17ac7b0bb77bd081ca41dda24edb04/Logo_Placeholder_05__1_.svg){kind=logo}
Claims App Modernization
Designing and Developing a Claims Reporting iOS Application
![[Zurich 05] Header | UI/UX Design | iOS Development](http://images.ctfassets.net/xooissnm36jt/4aQ6UcubdF02ZS8P7nGucA/bab7b800276a74dcdd0827bd3a6b0402/Frame_2611233.svg)
![[Zurich 05] Image for Header | Zurich](http://images.ctfassets.net/xooissnm36jt/bU820iFhvd4NKDXD22SXT/38c9294981c574483d1f94b6e1a74df2/Banner.svg)
![[Zurich 05] Image for Header | Zurich](data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAAEAAAABCAQAAAC1HAwCAAAAC0lEQVR42mNkYAAAAAYAAjCB0C8AAAAASUVORK5CYII=)
Claims App Modernization
Designing and Developing a Claims Reporting iOS Application
![[Zurich 05] Image for The Challenge | Zurich](http://images.ctfassets.net/xooissnm36jt/6QZhkAoCkJJBW40Y4SJPS9/4e808339c6f58831a38e350c7658277e/Group_54.svg)
The Challenge
A top 500 insurance provider wanted to modernize their claims reporting process with a mobile-first experience. They needed a sleek, intuitive iOS app that would allow brokers, customers, and employees to report claims, view their status, and follow up seamlessly.
The challenge was to reimagine a web-based tool into a mobile app, considering unique constraints such as searching claims by policy number and date of loss, and providing a complete yet easy-to-navigate user flow for both registered and unregistered users.
The Solution
We delivered the solution through one design and two development challenges. The design phase created a modern, intuitive user interface covering all core features: reporting a claim, viewing claim status and handler details, following up with documents or messages, and navigating through related resources like products and risk engineering.
The development phases translated the designs into a fully functional hybrid iOS app using Ionic and Angular. Features included lazy loading, reusable components, real-time form validation, and chat integration. Mock servers and test APIs were used to simulate full functionality.
Challenges we ran:
• Juno Claims Reporting Tool iOS Mobile Design Application
3
Challenges
113
Participants
71
Submissions
37
Days
The Result
The Impact
The resulting application prototype provided the customer with a fully interactive and user-friendly app experience, aligning with their digital goals. The design improved accessibility for all user types and optimized the flow for mobile, while the scalable hybrid architecture positioned the app for full deployment.
The customer gained a functional proof of concept with real user flows, significantly accelerating the product’s development timeline.
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